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Working With Us:
Frequently Asked Questions
Can you work with me if I have a specific vision and budget in mind?
Absolutely. We specialize in bespoke, custom gift curation. We take the time to source and share mood boards and options tailored to your specific vision and budget, ensuring that every single gift is deeply thought out and intentional. Our single items are typically under €50, while our custom boxes range in price depending on the curated contents. We work closely with each client to design every gift suite with their exact vision and budget in mind.
How far in advance should I order?
We happily accept orders up to one year in advance. Our production time is approximately 8 weeks, as many of our gifts are thoughtfully sourced and prepared especially for your celebration.During the busy wedding season, our team is also coordinating deliveries for destination weddings throughout Italy, so we kindly recommend ordering well in advance to ensure your gifts are prepared and delivered beautifully and on time.
How far in advance should I order the silk VIP collection?
We recommend placing your custom silk order at least 3.5 months prior to your event date. This allows ample time for digital printing and hand-crafting by local artisans in Como, Italy.
Can the silk VIP items be customized?
Yes! Because each piece is crafted on demand in Como, we can easily accommodate custom sizing, unique print accents, bespoke monograms, or distinct designs tailored specifically to your vision—whether you are styling a bride, a bridal party, or curating an exclusive gift.
Are the boxes customized?
Absolutely. Our Bridesmaid and Groomsmen Gift Boxes are personalized with each guest’s name, creating a thoughtful keepsake for your wedding party.Our Welcome Boxes also include a personalized welcome note, which we develop together with you to reflect your wedding and the experience you wish to create for your guests.
Can you deliver directly to the wedding venue in Italy?
Yes. We can coordinate delivery directly to your planner, hotel, villa or wedding venue in Italy.
Can you work directly with my Wedding Planner?
Yes. We can coordinate directly with your Wedding Planner to make the process as seamless as possible.
Do you ship outside of Italy?
Yes, we offer a curated selection of products that can be shipped directly to the United States and UK. Please note that international orders must be placed 10 weeks in advance to ensure timely delivery from Italy.
What is your cancellation and return policy?
Because our gift boxes are curated and personalized specifically for your celebration, orders cannot be returned once production has begun. We will always notify you before your order enters production, so you know when your boxes are being prepared.
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